- Use of Website
This site is meant for your personal use only. You must not use this site for any illegal activity or in any way that could damage VSV Building Supplies, its reputation, or other users. We retain the right to change or remove this site (or any portion of it) at any time.
- Pricing and Product Availability
All prices shown on this site are in Australian Dollars (AUD) and are subject to change without notice. Prices displayed might not include handling fees, delivery, or GST unless otherwise specified.
Product availability could change; although we work to provide correct stock information, we cannot promise real-time updates. VSV Building Supplies retains the right to cancel orders because of stock shortages or mistakes in product information or price.
- Orders
VSV Building Supplies will accept and confirm any orders made via this site. Until complete payment has been received and the transaction has been processed, an order is not final. Including situations when product availability or pricing mistakes happen, we have the right to cancel or deny orders at our discretion.
- Payment
Unless otherwise agreed in writing, full payment has to be obtained before despatch. Accepted payment techniques will be specified at checkout. Your order will not be processed if payment is refused or not received.
- Delivery
We provide delivery all around Melbourne and in certain areas. Delivery times are simply projections; stock availability, weather, and third-party logistics could cause delays.
Unless otherwise negotiated, delivery is to the front border only. You have to make unloading safe and obvious access. All items become the customer’s responsibility once they are delivered.
- Returns & Refunds
Change of mind does not qualify for returns. For broken, damaged, or erroneous merchandise, please inform us within 48 hours after delivery. VSV Building Supplies must approve returns and they could be subject to restocking charges. Every returned item has to be in original state.
- Custom Orders
Final and non-refundable are orders including cutting, bending, threading, or manufacturing to your requirements. When placing your order, please make sure all measurements and information are correct.
- Limitation of Liability
VSV Building Supplies shall not be liable for any direct, indirect, or consequential loss or damage resulting from the use of this website or any items bought to the extent allowed by law. In accordance with Australian Consumer Law, our responsibility is confined to the replacement or repair of the items or the return of the purchase price.
- Intellectual Property
All software, text, graphics, materials, and tools on this site are the property of VSV Building Supplies and are protected by copyright and intellectual property rights. Without our written permission, content may not be reproduced, changed, or utilised.
- Privacy
We value your privacy. Any personal information provided via this site is processed following our Privacy Policy. Except as mandated by law or to finish your transaction, we do not provide third parties access to your information without permission.
- Governing Law
The laws of Victoria, Australia control these Terms. The courts of that jurisdiction will settle any conflicts.